EUROPEAN BUSINESS AWARDS
Our goal to continuously increase business value through technological innovations, has led to the implementation of Open Text platform, an integrated solution for automated Open Text connections with our Front and Back office software. In fact, Mitsis Hotels is the first hospitality company in Europe to have successfully put Open text platform to work.
Our group enters the new digital era dynamically, enabling the smart digital management of business intelligence. Through a central cloud platform, the concentration and management of data becomes more efficient, faster and safer for all the 17 hotels of our group, thus contributing significantly to better customer service and suppliers’ satisfaction, while reducing operational costs.
As a result, our employees will now be able to register and retrieve data with the push of a button wherever they are, by having access to a single platform that communicates with the existing systems. The Open Text content server platform utilizes metadata, enabling the analysis, processing and reporting of data in an easy and direct way. Therefore, it facilitates smart management of hotel units along with optimum understanding and satisfaction of modern traveler’s needs.
In the light of a new era in the tourism industry, we are constantly looking out for new growth prospects, creating new brands, products and services, leading technology, steering sustainability and coupling our progress with the development of the local communities and the environment in which we operate.