MITSIS HOTELS IN THE NEW DIGITAL ERA
Open Text, the International Content Suite Platform, was customized by COSMOTE in collaboration with Your Ideas, to address the needs of MITSIS HOTELS Group.
The Open Text Content Server Platform utilizes metadata, enabling the analysis, processing and reporting of data in an easy and direct way. Therefore, it enables smart management of hotel units along with optimum understanding and satisfaction of modern traveler’s needs.
Next step: Artificial Intelligence
The integrated solution provided by COSMOTE to MITSIS HOTELS Group contributes significantly to maximizing employees’ productivity and capabilities, reducing operational costs and making more effective use of information over strategic business decisions. Moreover, there is a positive impact for both the hotel guests’ experience and the suppliers, who can be served faster and with even greater credibility. The solution is instantly upgradeable throughout MITSIS HOTELS Group’s administrative and operational structure and enables the development of Artificial Intelligence (AI) applications for the processing and analysis of Big Data stored in the information management environment.